A Different Kind of Bank
Posted by Daniel Payne on December 14, 2009 at 1:52 pm
Tags: event photography, Umpqua Bank
Friday evening my wife and I attended an annual party at Umpqua Bank in Tualatin. Here’s a photo of me with Marc Satterlee, an Umpqua store manager.
Some of the more innovate activities that Umpqua has done over the years to connect with the community:
- Annual Holiday party with wine, fine foods, cookies, coffee, cider, Tualatin High School choir, humane society, arts and crafts, etc.
- Tualatin Crawfish festival where they hand out free ice-cream!
- Tualatin Library – reading books to children
- Pilates classes
- Chair massage while your children have books read to them
- Tualatin Chamber networking host
- BNI networking host
They call their bank a store, and it looks different from all other banks. When you enter it’s like the lobby of a hotel, complete with a concierge-like greeter, free coffee, HD TV with business news, two computers, color printer, and cookies on Friday’s. The folks at the counter know you by name and ask about your business.
Umpqua is doing banking very differently, my wife and both daughters bank there and are simply delighted. On occassion I visit and use their conference room for clients.